Shipping Policy

At Tophara, we believe online shopping should be simple, transparent, and stress-free.

That's why we offer free shipping on all orders, with no minimum spend required. From the moment you place your order, our team begins preparing it with care to ensure it reaches you as quickly as possible.

Order Processing

Once your order has been successfully placed, it will be processed and prepared for shipment within 24 hours.

As soon as your order has been dispatched, you will automatically receive a shipping confirmation email containing your tracking number and tracking link, allowing you to follow your package every step of the way.

Delivery Time

After your order has been shipped, the estimated delivery time is typically 6–8 business days.

Please note that delivery times are estimates and may vary depending on your location, local carrier operations, customs procedures, and seasonal demand.

Tracking Your Order

We understand how exciting it is to wait for a new purchase.

Once your package has been shipped, you will receive a tracking email that allows you to monitor your delivery in real time. If you have not received your tracking information within 48 hours of placing your order, please contact our support team and we will be happy to assist you.

Delays & Busy Periods

While we always strive to deliver orders within the estimated timeframe, occasional delays may occur during:

  • Holiday seasons

  • Promotional events and sales

  • High order volumes

  • Carrier or customs delays

  • Severe weather conditions

In these situations, we kindly ask for your patience and understanding. Rest assured that our team will always do everything possible to ensure your order arrives safely.

Need Help?

If you have any questions regarding your order, shipping status, or delivery timeframe, our customer support team is here to help.

Email: info@tophara.com

Thank you for shopping with Tophara. We appreciate your trust and look forward to delivering pieces you'll love wearing for years to come.